Terms of Service
Effective date: November 24, 2026 Last updated: November 24, 2026
These Terms of Service (the "Terms") are a binding agreement between Femi Studio LC ("KeptNote," "we," "us," or "our") and the business or individual accepting them ("Customer," "you"). They govern your use of https://keptnote.com (the "Site") and the KeptNote service (the "Service").
By installing or using the App, buying a license, or using the Site, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.
1. The Service
KeptNote is a local-first meeting notepad for the Mac, Windows PCs, iPhone, Apple Watch, Android phones, and Wear OS watches. It records the meetings you choose to record, transcribes them on your device, and turns your quick notes into a finished meeting note with decisions and next steps. It joins no call as a bot, requires no account, and stores your recordings, transcripts, and notes on your own devices. Optional features that you turn on yourself can sync your notes between your devices, end-to-end encrypted, and send a note to an AI provider you choose, using your own key.
We may improve, modify, or discontinue features of the Service. We will provide reasonable notice of material reductions in core functionality.
Previews. Beta builds, and a Labs page that testers can turn on, let some people try features before they are finished. Previews may change, stop working, or be removed at any time, and the warranty disclaimer applies to them in full. Labs choices stay on the device where they were made.
2. Eligibility and accounts
The App is available to users 18 years of age or older. It runs on your own devices without an account. You are responsible for the devices you install it on and for anything created with it on those devices.
3. Your responsibilities
You are responsible for your use of the App and for every recording you make with it. In particular, you agree that you will:
- Obtain any legally required notices and consents before recording. The App records only when you start it, but the legal duty to notify people and obtain their consent, including in all-party-consent jurisdictions, is yours alone. This applies on every device, including a phone or watch you place on a table;
- Know what each device records: on a computer, the App can record your microphone and the sound of a call playing on that computer; on a phone or watch, it records the room through the microphone, and it cannot record phone calls, or calls in apps such as FaceTime, Zoom, or Meet, on that phone or watch;
- Use the App only for lawful purposes, and never to record someone covertly;
- Share responsibly. Anyone who has a share link can read that note until it expires or you revoke it, so you decide who receives it, and you are responsible for what a share link or share card shows, including other people’s words and names;
- Keep your own backups of anything you cannot afford to lose. Your meetings are kept on your devices; copies you sync or share are encrypted so we cannot read them;
- Keep any AI provider key you configure secure, and use that provider within their terms.
4. AI-generated output
The App builds transcripts and notes on your device, and, only if you enable it, sends material to an AI provider you chose using your own key. Transcription and AI output may be inaccurate or incomplete despite safeguards, and you are responsible for reviewing it before relying on it. The App evidences its notes against your transcript, but it does not provide legal, medical, financial, or other professional advice.
5. Your data
You own your data. As between the parties, you retain all rights to the information you submit through the Service ("Customer Data"). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service, ensure security, and comply with law.
Your meetings never become our data. The recordings, transcripts, and notes you create with the App stay on your devices. If you turn on sync or make a share link, we store a copy sealed with a key we never receive, only to deliver it for you, and we cannot read it. The license above therefore applies only to information you choose to send us in readable form, such as your email address, your purchase details, a support message, feedback, or a crash report. We train no models on your content.
You are responsible for the accuracy and lawfulness of Customer Data and for having the right to submit it to the Service.
6. Fees and billing
The App includes a free 14-day trial with everything included. No card is needed. If you decide not to buy when the trial ends, the App may offer, once, 14 more days. On iPhone, the trial and the extension are free App Store items. After the trial, if you have no license, every meeting you recorded stays readable, searchable, and exportable. The App stops making new recordings until you buy a license.
KeptNote Personal is a one-time purchase. It is not a subscription, and it does not renew. You pay once, at the price shown at purchase: a founding price for the first 500 licenses, including licenses bought as gifts, then the standard price. The purchase includes the App and every update within its major version (version 1). A later major version may be sold separately. One license covers up to 2 computers (any mix of Mac and Windows PC) and 2 phones (any mix of iPhone and Android phone). The Apple Watch and Wear OS apps come with the phone they pair with and take no place of their own. A friends-and-family license covers 1 computer. The license has no end date. It ends only if it is refunded, if the payment is reversed through a dispute or chargeback, or if we end it under the Term, suspension, and termination section.
Checking the license. The App checks your license or trial with our server when it opens and about once a day, never while it is recording. If it cannot reach us, it keeps working for 30 days from its last successful check, then stops making new recordings until it can. A refunded or reversed license stops at its next check. Reading, searching, and exporting your meetings never depend on any check.
Updates and known problems. We may tell you about a newer version, warn you that your version has a known problem, set a minimum supported version below which the App stops making new recordings until you update, or turn off one named feature, such as recording, sync, AI notes, or share links, in an affected version until you update. We never use this to turn off reading, searching, or exporting your meetings.
Services that cost us money to run are paid for separately by everyone, including one-time buyers. Examples are phone call minutes and any service we host or pay for on your behalf. We describe and price each one before any charge. Using your own AI provider key costs us nothing, so it stays included in your license. That provider bills you directly.
Sync. Sync is included in your license, for up to 1 GB per library (64 MB during a trial). Our relay is how your devices reach each other, not a backup: keep your recovery code safe, because without one of your devices or that code we cannot recover your library. If your license ends, your library on the relay becomes read only and is deleted 180 days later; the meetings on your devices are not affected.
Who sells it. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders on the Site. Paddle.com provides all customer service inquiries and handles returns. It takes your payment, adds any sales tax or VAT that applies where you live, and issues your receipt and any tax invoice, and its buyer terms at https://www.paddle.com/legal/buyer-terms also apply to your purchase. Your license to the App comes from Femi Studio LC under these Terms, and we support the App itself. Prices are in US dollars, and tax, where it applies, is added at checkout. Purchases made in the iPhone app go through Apple, are also subject to Apple’s terms, and are refunded by Apple, not by us. Purchases made in the Android app go through Google Play, which takes the payment and handles tax for it under Google Play’s terms, and Google Play’s refund policies apply to them. If you need help with a refund from Apple or Google Play, write to support@keptnote.com. The Windows App is delivered by the Microsoft Store, and a license for it is bought on the Site.
Refunds. If you ask within 14 days of purchase, by writing to support@keptnote.com, we will refund your purchase on the Site in full, through Paddle.com. A full refund, or a payment you dispute with your bank, ends the license, so it no longer covers new recordings. This does not limit any right you have under law.
Gifts. You can buy a KeptNote Personal license as a gift. A gift is a one-use code for one license. It is not linked to you, and whoever redeems it first receives the license in their own name; after that, the license is theirs and cannot be transferred. We email the code to the recipient on the delivery date you choose, or you can print it on a card and give it yourself. No gift can be redeemed sooner than 24 hours after it is paid for. A gift code has no cash value. It cannot be exchanged for money or credit, and it may not be resold. A gift has its own refund window instead of the one above: it can be refunded to the buyer in full until it is redeemed, for up to 14 days after its delivery date, by writing to support@keptnote.com. Once a gift is redeemed, it is not refunded to the buyer. If a gift’s payment is refunded or reversed, the code stops working, and a license already made from it ends; the meetings recorded with that license stay on the recipient’s device. We may hold a gift, or cancel it and refund its payment, if we believe it was bought with a stolen payment method. If a code is lost before it is redeemed, we can send it again to the buyer, but a code that someone else redeemed first cannot be recovered.
When a gift ends. A gift that has not been redeemed ends 1 year after its delivery date. For a printed gift, the delivery date is the day it can first be redeemed. Before then, we remind the recipient by email, if the gift was sent by email, and about a month before it ends we tell the buyer, who can send it again or send it to someone else instead. Sending it to someone else cancels the old code. Every reminder has a one-click way to stop further reminders for that gift. When a gift ends, its code stops working, and we tell the buyer. Where the law gives the buyer or the recipient more time to redeem a gift, or a right to its value, that right applies as well.
Price changes. We may change our prices for future purchases. The price you paid, and what your purchase covers, do not change.
Your meetings are never held back for payment. A lapsed or missing payment, a refund, or a license that has ended never deletes or locks the meetings on your device. They are yours regardless of any license or plan.
7. Third-party services
The App runs on your operating system and uses on-device speech and language models that come with the App or with your system. On Windows you can download a larger speech model from keptnote.com; on Android, Google Play delivers the speech models after you install the App. Only where you configure it, the App also works with an AI provider you reach with your own key. Your agreements with those providers govern your use of them, and we are not responsible for their availability, pricing, output, or policy changes. The App Store, Google Play, and the Microsoft Store deliver the App under their own terms. The Site and the App’s online features depend on providers for hosting, storage, email delivery, and security, as described in our Privacy Policy at https://keptnote.com/privacy. Licenses on the Site are sold by Paddle.com, our reseller and Merchant of Record, under its buyer terms at https://www.paddle.com/legal/buyer-terms.
8. Intellectual property
We and our licensors own the Service, including all software, models, designs, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service during your trial or license in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service except as permitted by law.
If you give us feedback, we may use it without restriction or obligation.
If you got the App from an app store. If you downloaded the App from the App Store, Apple’s Licensed Application End User License Agreement also applies to it. These Terms are between you and us, not Apple, Google, or Microsoft. We, not they, are responsible for the App and its support, and they have no obligation to maintain or support it.
9. Confidentiality
Each party will protect the other’s non-public information with reasonable care and use it only as needed to perform under these Terms, except where disclosure is required by law.
10. Warranty disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (b) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) THE PRICE YOU PAID FOR YOUR LICENSE. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR EITHER PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
12. Indemnification
You will defend and indemnify us against third-party claims arising from: (a) Customer Data; (b) recordings you make with the App, including claims under call-recording, wiretap, or consent laws; (c) your violation of these Terms or applicable law; or (d) your restricted or unlawful use of the Service.
13. Term, suspension, and termination
These Terms apply while you use the Site or the App. You may stop at any time by deleting the App; your meetings remain on your device and remain yours. Deleting the App does not refund a purchase; the Fees and billing section covers refunds. We may terminate your license to the App for material breach of these Terms, such as unlawful recording. Because your content lives with you, termination does not and cannot take your meetings away.
Sections that by their nature should survive (including 5 and 8 to 15) survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the State of Maryland, without regard to conflicts-of-law rules. The state and federal courts located in Maryland will have exclusive jurisdiction, and each party consents to venue there. Each party waives any right to a jury trial to the extent permitted by law.
15. General
These Terms, together with the policies referenced in them, are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject. We may update these Terms from time to time; for material changes we will provide notice (such as by email or in-product), and changes take effect 30 days after notice. If any provision is unenforceable, the rest remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Neither party is liable for delays caused by events beyond its reasonable control.